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Privacy Policy

A legal disclaimer

At Life Compass Consulting, your privacy is of the utmost importance. This Privacy Policy explains how we collect, use, protect, and disclose your personal information in connection with our individual and family communication consultations and related services. While these services are grounded in clinical experience, they are offered in an unofficial therapeutic capacity and are not a substitute for licensed mental health or medical treatment.

Privacy Policy - the basics

We may collect the following types of information:

  • Personal Identifiable Information (PII): Name, email, phone number, and relevant background details shared during consultations or intake.

  • Scheduling & Billing Information: Appointment history, payment details, and session notes for administrative purposes.

  • Voluntarily Shared Content: Information shared during consultations, emails, or journaling assignments.

  • Website Data (if applicable): Non-identifiable usage data such as IP address, browser type, and site interactions, collected through cookies or analytics tools.

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. 

What to include in the Privacy Policy

How We Use Your Information

Your information is used to:

  • Provide consultation services tailored to your needs

  • Communicate session updates, scheduling, or relevant resources

  • Maintain accurate records for continuity and professionalism

  • Improve service offerings and client experience

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Confidentiality & Limits

Life Compass Consulting maintains strict confidentiality of all information shared, with the following exceptions:

  • If there is a risk of serious harm to you or someone else

  • If there is disclosure of abuse or neglect of a minor, elder, or vulnerable adult

  • If required by law, subpoena, or court order

While confidentiality is upheld to the highest possible standard, please be advised that consultations are not medical or clinical therapy and are not subject to HIPAA regulations.

Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may only be shared:

  • With your explicit written consent

  • As required under the legal exceptions outlined above

  • With third-party services used for scheduling or payments (e.g., Stripe, SimplePractice), which are expected to follow standard data security protocols

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. While no system is completely secure, we are committed to keeping your information safe.

Your Rights

You have the right to:

  • Request access to the information we maintain about you

  • Ask for corrections to inaccuracies in your information

  • Withdraw your participation or request that your data be deleted, within ethical and legal limits

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes implies your acceptance of the revised policy.

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