Terms & Conditions

1. Nature of Services

Life Compass Consulting offers individual and family communication consultations rooted in therapeutic principles. While sessions are informed by clinical expertise, including over 15 years of experience in the counseling field, these services are provided in an unofficial therapeutic capacity and are not a substitute for formal psychotherapy, medical treatment, or licensed clinical mental health care.

Terms & Conditions - the basics

2. Eligibility

Services are available to adults and families seeking personal insight, improved communication, and emotional growth. Clients must be 18 years or older or have written parental/guardian consent if underage.

3. Booking and Payment

Sessions must be scheduled in advance and are payable at the time of booking unless otherwise arranged.
All payments are final and non-refundable, except under the limited circumstances outlined in our Refund Policy.
Accepted forms of payment will be communicated during the booking process.

What to include in the T&C document

4. Refund Policy

All fees are non-refundable. The only exception is if failure to attend a scheduled and confirmed session without notice or reasonable effort to reschedule is because of the consultant. In such cases, the client may choose to receive a full refund or reschedule the session at no additional cost.
Please review the full Refund Policy for more information.

5. Cancellations and Rescheduling

Clients must provide at least 24 hours’ notice to reschedule a session.
Sessions canceled with less than 24 hours’ notice or missed entirely are not eligible for a refund or credit.
Exceptions for emergencies are made at the discretion of Life Compass Consulting.

6. Confidentiality

All personal information shared during sessions will be kept confidential, except in cases where disclosure is required by law (e.g., risk of harm to self or others, abuse, or legal subpoenas).
Please review our Privacy Policy for more details.

7. Client Responsibility

Clients are expected to:

Engage respectfully and truthfully in sessions
Attend scheduled appointments on time
Recognize that services are advisory in nature and do not constitute a clinical diagnosis or treatment

8. Limitation of Liability

By participating in services offered by Life Compass Consulting, you agree that Allen Gabriel shall not be held liable for any direct or indirect outcomes related to your participation, including but not limited to emotional distress, personal decisions, or interpersonal challenges. Clients are encouraged to seek licensed clinical treatment for mental health conditions or crises beyond the scope of this service.

9. Intellectual Property

All content provided by Life Compass Consulting—including written materials, exercises, and resources—is the intellectual property of Allen Gabriel and may not be shared, reproduced, or distributed without express written permission.

10. Modifications to Terms

Life Compass Consulting reserves the right to update or modify these Terms and Conditions at any time. Clients will be notified of any significant changes. Continued use of services constitutes acceptance of the updated Terms.